1. Information we collect

We may collect information you provide directly, information collected automatically when you use the Site, and information generated through your use of the Services.

a. Personal information
  • Name
  • Email address
  • Phone number
  • Business details (if applicable)
  • Payment information (for services rendered)
b. Non-personal information
  • Browser type and version
  • Operating system
  • IP address
  • Pages visited on our Site
  • Date and time of access
2. How we use your information

We use information to operate, maintain, protect, and improve the Site and Services, including to:

  • Provide, maintain, and improve our Services
  • Respond to inquiries and communicate with you
  • Process transactions securely
  • Personalize your experience on our Site
  • Enhance website functionality, security, and performance
  • Comply with legal obligations
3. Cookies and tracking technologies

We use cookies and similar technologies to support core functionality and understand how the Site is used, including to:

  • Enhance user experience
  • Analyze Site traffic and performance
  • Deliver relevant content or advertisements (where applicable)

You may manage or disable cookies through your browser settings. If you disable cookies, some Site features may not function as intended.

4. Sharing your information

We do not sell or rent your personal information. We may share information only in the following circumstances:

  • To comply with legal obligations or respond to lawful requests
  • With trusted service providers who assist in delivering our Services (e.g., payment processors, hosting providers)
  • In connection with a business transfer (e.g., merger, acquisition, restructuring, or sale of assets)
5. Data security

We implement reasonable administrative, technical, and physical safeguards designed to protect information, including encryption, secure servers, and access controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your rights

Depending on your jurisdiction, you may have rights that include:

  • Accessing your personal information
  • Correcting inaccurate data
  • Requesting deletion of your data
  • Restricting or objecting to data processing
  • Data portability
  • Withdrawing consent where processing is based on consent

To exercise these rights, contact info@cognisive.co.

7. GDPR compliance (European users)

If you are located in the European Economic Area (EEA), you may have the following rights under the General Data Protection Regulation (GDPR):

  • Right to access
  • Right to rectification
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object
  • Right to withdraw consent
8. CCPA compliance (California users)

If you are a California resident, you may have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to know the personal information we collect and use
  • Right to delete personal information, subject to certain exceptions
  • Right to opt out of the sale of personal information (we do not sell personal data)
  • Right to non-discrimination for exercising your rights
9. Third-party links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before providing any information.

10. Children’s privacy

Our Services are not intended for individuals under 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it promptly.

11. International data transfers

Some personal data may be transferred to and stored on servers outside your country of residence, including jurisdictions that may not provide the same level of data protection. Where required, we implement appropriate safeguards in accordance with applicable law (including GDPR where applicable).

12. Data retention

We retain personal information only as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

13. Updates to this policy

We may update this Privacy Policy periodically. Changes will be posted on this page and the Effective Date will reflect the latest revision.

14. Contact us

For questions or concerns regarding this Privacy Policy or our data practices:

Consent

By using our Site and Services, you consent to the terms of this Privacy Policy.