1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Business details (if applicable)
- Payment information (for services rendered)
b. Non-Personal Information
- Browser type and version
- Operating system
- IP address
- Pages visited on our Site
- Date and time of access
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our Services
- Respond to inquiries and communicate with you
- Process transactions securely
- Personalize your experience on our Site
- Enhance website functionality, security, and performance
- Comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance user experience
- Analyze Site traffic and performance
- Deliver relevant content or advertisements (where applicable)
You may manage or disable cookies through your browser settings, but some Site functionality may be affected.
4. Sharing Your Information
We do not sell or rent your personal information. We may share it only in the following circumstances:
- To comply with legal obligations or respond to lawful requests
- To trusted third-party service providers who assist in delivering our Services (e.g., payment processors, hosting providers)
- In connection with a business transfer, such as a merger, acquisition, or sale of assets
5. Data Security
We implement robust security measures, including encryption, secure servers, and access controls, to protect your information. However, no system is completely secure, and we cannot guarantee absolute security of your data.
6. Your Rights
Depending on your jurisdiction, you may have rights including:
- Accessing your personal information
- Correcting inaccurate data
- Requesting deletion of your data
- Restricting or objecting to data processing
- Data portability
- Withdrawing consent where processing is based on consent
To exercise any of these rights, please contact us at info@cognisive.co.
7. GDPR Compliance (European Users)
If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):
- Right to Access
- Right to Rectification
- Right to Erasure (“Right to be Forgotten”)
- Right to Restrict Processing
- Right to Data Portability
- Right to Object
- Right to Withdraw Consent
8. CCPA Compliance (California Users)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
- Right to Know the personal information we collect and use
- Right to Delete personal information, subject to certain exceptions
- Right to Opt-Out of the sale of personal information (we do not sell personal data)
- Right to Non-Discrimination for exercising your rights
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.
10. Children’s Privacy
Our Services are not intended for individuals under 18. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.
11. International Data Transfers
Some personal data may be transferred to and stored on servers outside your country of residence, including jurisdictions without the same data protection laws. We ensure appropriate safeguards are in place in accordance with GDPR and other applicable laws.
12. Data Retention
We retain personal information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements.
13. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and the Effective Date will reflect the latest revision.
14. Contact Us
For questions or concerns regarding this Privacy Policy or our data practices:
- Email: info@cognisive.co
- Phone: +94 77 366 0667
By using our Site and Services, you consent to the terms of this Privacy Policy.