Information we may collect
Information you provide
- Name, role, organisation, and contact details
- Enquiry, mandate, jurisdiction, timing, and callback information
- Information supplied during a professional engagement
- Commercial, billing, and transaction records where applicable
Information collected through the site
- Device, browser, operating-system, and approximate network information
- Pages requested, referral information, timestamps, and diagnostic logs
- Cookie or analytics information where those technologies are enabled
How we use information
- Assess fit, authority, lawful purpose, conflicts, and engagement boundaries
- Respond to enquiries and coordinate calls, meetings, or mandates
- Deliver, secure, administer, and improve professional services
- Maintain operational, financial, contractual, and compliance records
- Protect Cognisive, VFG entities, clients, personnel, systems, and lawful interests
- Meet legal obligations and respond to valid lawful requests
Legal bases
Where applicable law requires a legal basis, processing may rely on consent, steps requested before entering a contract, performance of a contract, compliance with legal obligations, or legitimate interests that are not overridden by the rights of the individual.
Initial enquiries and sensitive material
Initial email and messaging channels are intended for fit assessment and coordination. Do not send highly sensitive, privileged, classified, or security-critical material until an appropriate channel, recipient, authority, and engagement boundary have been confirmed.
Cookies and analytics
The site may use essential cookies and limited analytics or diagnostic technologies to operate securely and understand performance. Cognisive does not sell personal information. Browser controls may be used to restrict cookies, although some site functions may then be limited.
Disclosure and service providers
Information may be shared only where reasonably necessary with authorised personnel, an applicable VFG entity, contracted technology or professional service providers, advisers, insurers, payment providers, or competent authorities acting under lawful process. Recipients are limited by role, contract, professional duty, or law as appropriate.
Security
Reasonable administrative, technical, physical, and operational safeguards are used according to the nature of the information and engagement. No internet transmission or storage method can be guaranteed completely secure.
International handling
Technology providers or engagement participants may process information outside the country in which it was collected. Where required, appropriate contractual, organisational, or legal safeguards are used.
Retention
Personal information is retained only for as long as reasonably required for the stated purpose, engagement administration, security, record integrity, dispute management, legal obligations, or the establishment, exercise, or defence of legal claims.
Your rights
Depending on applicable law, individuals may have rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. Rights may be limited by confidentiality, legal privilege, security, record-retention duties, the rights of others, or other lawful grounds.
Requests should be sent to info@cognisive.co. Identity and authority may be verified before a request is acted upon.
Children
This site and Cognisive professional services are not directed to children. Cognisive does not knowingly solicit personal information from individuals under 18 through this site.
Third-party links
External websites and services operate under their own privacy practices. Cognisive is not responsible for third-party content or handling outside its control.
Policy updates
This Policy may be revised to reflect operational, legal, or technical changes. The date above identifies the latest published version.