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Cognisive Legal Framework

Privacy Policy

This Privacy Policy explains how Cognisive Consultants collects, uses, shares, and protects information when you access our website or use our services.

Site: cognisive.co

Effective date: 15 January 2025

Contact: info@cognisive.co · +94 77 366 0667

01 Information we collect

We may collect information you provide directly, information collected automatically when you use the Site, and information generated through your use of the Services.

Personal information

  • Name
  • Email address
  • Phone number
  • Business details, where applicable
  • Payment information for services rendered

Non-personal information

  • Browser type and version
  • Operating system
  • IP address
  • Pages visited on the Site
  • Date and time of access

02 How we use information

We use information to operate, maintain, protect, and improve the Site and Services, including to:

  • Provide, maintain, and improve our Services
  • Respond to inquiries and communicate with you
  • Process transactions securely
  • Personalize your experience on the Site
  • Enhance website functionality, security, and performance
  • Comply with legal obligations

03 Cookies and tracking technologies

We use cookies and similar technologies to support core functionality and understand how the Site is used, including to enhance user experience, analyze Site traffic and performance, and deliver relevant content or advertisements where applicable.

You may manage or disable cookies through your browser settings. If you disable cookies, some Site features may not function as intended.

04 Sharing your information

We do not sell or rent your personal information. We may share information only where required to comply with legal obligations, respond to lawful requests, work with trusted service providers, or support a business transfer such as merger, acquisition, restructuring, or sale of assets.

05 Data security

We implement reasonable administrative, technical, and physical safeguards designed to protect information, including encryption, secure servers, and access controls. No method of transmission or storage is completely secure, and absolute security cannot be guaranteed.

06 Your rights

Depending on your jurisdiction, you may have rights including access, correction, deletion, restriction or objection to processing, data portability, and withdrawal of consent where processing is based on consent.

To exercise these rights, contact info@cognisive.co.

07 GDPR compliance for European users

If you are located in the European Economic Area, you may have rights under the General Data Protection Regulation, including the right to access, rectify, erase, restrict processing, receive data portability, object to processing, and withdraw consent.

08 CCPA compliance for California users

If you are a California resident, you may have rights under the California Consumer Privacy Act, including the right to know, delete personal information subject to exceptions, opt out of the sale of personal information, and exercise rights without discrimination. We do not sell personal data.

09 Third-party links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before providing information.

10 Children’s privacy

Our Services are not intended for individuals under 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it promptly.

11 International data transfers

Some personal data may be transferred to and stored on servers outside your country of residence, including jurisdictions that may not provide the same level of data protection. Where required, we implement appropriate safeguards in accordance with applicable law.

12 Data retention

We retain personal information only as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

13 Updates to this policy

We may update this Privacy Policy periodically. Changes will be posted on this page and the Effective Date will reflect the latest revision.

14 Contact us

For questions or concerns regarding this Privacy Policy or our data practices, contact us using the details below.

15 Consent

By using our Site and Services, you consent to the terms of this Privacy Policy.

This Privacy Policy is published for transparency and operational clarity. If you are engaging Cognisive Consultants under a signed agreement, the data-handling terms within that agreement may supplement this Policy for that engagement.